Human Resources

Summary

The Human Resources (HR) Generalist provides support for a range of HR functions across all university departments. Their work is focused on employee relations efforts that balance the needs of employees with strategic direction and providing best-practice programs and services, aligned with the needs of a premier technological research university of international stature. The HR Generalist will coordinate a wide variety of services, policies and programs representing all functional areas of the HR department, which are designed to assist, support, train, and develop a superior workforce at Michigan Tech. The HR Generalist will focus on processes and programs, providing quality customer service to all in the department and on campus.

Responsibilities 

• Provide a wide variety of both complex and routine services for the Human Resources (HR) department and the University in the areas of employment services, benefits, payroll, and HRIS.
• Serve on cross-functional teams and undertake projects of moderate complexity related to HR programs and objectives.
• Administer employment, compensation and classification processes/procedures; serve as staff search committee advisor, review personnel action changes, and other position change inquiries.
• Preserve the confidentiality, security, and integrity of personal employee information and in all personnel matters.
• Provide excellent customer service to internal and external customers in order to meet high quality standards for services.
• Develop position descriptions in consultation with departments.
• Responsible for employment processes for staff and the online applicant tracking system.
• Interface with managers and committees regarding hiring and promotion processes and procedures to assure compliance with established policies, procedures, and/or union contracts.
• Communicate proactively and work with departmental managers to resolve employee concerns and issues.
• Develop and deliver professional presentations and training to campus groups, large or small, using appropriate media, including but not limited to PowerPoint, spreadsheets, and other methods to enhance effective communications.
• Facilitate training sessions and conduct evaluation and assessment of training program success.
• Responsible for updating forms and documentation as needed.
• Provide support in the revision, development and implementation of policies and procedures.
• Participates in and contributes to the review, development, and improvements for more efficient and effective HR processes.
• Provide collective bargaining agreement guidance to supervisors.
• Other duties and projects as assigned.
• Commits to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
• Applies safety-related knowledge, skills and practices to everyday work.

Required Education, Certifications, Licensures

• Bachelor’s degree, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience

• Two years customer service experience
• Two years progressively responsible office experience.
• Demonstrated proficiency using personal computers and advanced Microsoft Office applications, including word processing, spreadsheet/databases, and presentation packages

Desirable Education and/or Experience

• Experience working in higher education Human Resources.

Required Knowledge, Skills, and/or Abilities

• Strong interpersonal, relationship-building and oral/written communication skills (including electronic communications).
• Excellent time management skills.
• Demonstrated organizational skills, with particular attention to detail.
• Demonstrated ability to make administrative and procedural decisions and judgments on sensitive, confidential topics.
• Demonstrated ability to analyze complex information and to define and solve problems.
• Demonstrated ability to work independently under limited supervision.
• Demonstrated ability to give presentations to audiences of all levels.
• Demonstrated ability to handle multiple projects in a timely and professional manner in a fast-paced environment.
• Demonstrated ability to be flexible, diplomatic, patient, service-driven, a self-starter, and have a willingness to learn.
• Demonstrated ability to deal with complex, high stress, and confidential issues.
• Demonstrates the ability to initiate and lead projects or improvements, identifying areas for enhancement and effectively translating ideas into actionable plans.
• Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities

• Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. 

Work Environment and/or Physical Demands

The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

1.00

FLSA Status

Exempt

Appointment Term

Shift

Pay Rate/Salary

Negotiable, Based on Experience

Title of Position Supervisor

Manager of Staff Employment

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

Additional Information