Human Resources

Assistant Golf Professional

Apply now Job No: 21306
Department: Portage Lake Golf Course
Work Type: Staff - Full Time
Location: Portage Lake Golf Course (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Management, Athletics/Recreation

Department: Portage Lake Golf Course

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or mtujobs@mtu.edu.

Job Description Summary

Assist with the management and oversight of daily golf operations at Portage Lake Golf Course. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Essential Duties & Responsibilities (other duties may be assigned)

1. Assist with the oversight of daily golf operations, working a variable schedule including early mornings, late evenings, and weekends as needed. Supervise golf operations in the absence of the General Manager.
2. Supervise, schedule, and train club house and outside services employees. Assist with the development of operating procedures and training manuals.
3. Control, manage, measure, and report on the flow and pace of play. Ensure patron check in and fee collection in coordination with the starter.
4. Provide excellent customer service and assistance to all customers.
5. Lead the coordination of all golf leagues including scheduling, scoring, communications, and celebrations.
6. Conduct, schedule, and develop instructional programs using PGA tools and resources focused on player development. Meet the needs of a varied clientele. Maintain teaching aids and equipment inventory in excellent condition.
7. Assist with events, tournaments, and outings including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution and follow-up.
8. Coordinate US Golf Association handicap system.
9. Provide club repair and club fitting services and equipment sales.
10. Assist with all merchandising duties including sales, inventory, pricing and displays.
11. Play golf with a variety of customers in competitive and non-competitive situations.
12. Assist in planning and budgeting for golf operations.
13. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
14. Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures (minimum requirements)

● Associates Degree in Business or related field or equivalent experience.
● Member of the Professional Golfers Association or registered in the program.

Required Experience (minimum requirements)

● 2 years experience working in the golf industry
● Experience teaching golf
● Experience directing golf tournament operations

Desirable Education and/or Experience

● Bachelor’s degree in Business, Golf Management, or related field
● PGA Class A Professional
● Experience with Fore Up Golf POS Software
● Experience using lean practices and continuous improvement tools
● Certified Coach in the U.S. Kids curriculum

Required Knowledge, Skills, and/or Abilities (minimum requirements)

● Established history of providing excellent customer service.
● Excellent interpersonal, customer service, and written/oral communication skills.
● Demonstrated knowledge of and adherence to all applicable OSHA standards.
● Demonstrated ability to:
work independently.
work with accuracy and attention to detail.
professionally handle high stress situations.
work independently and take initiative to solve problems.
use judgment when dealing with confidential information.
work effectively with frequent interruptions.
teach and train others.
work irregular hours, including evenings, weekends, and holidays.

● Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
● Demonstrated commitment to contribute to a safe work environment.

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

As of January 4, 2022, Michigan Tech is requiring all faculty, staff, temporary and student employees to be vaccinated for COVID-19 due to the Federal Contractor Vaccine Mandate or have an approved exemption for a religious or medical reason.  This includes those working remotely.  More information on this policy is available on the mtu flex website.

Full-Time Equivalent (FTE) % (1=100%)

1.00

FLSA Status

Non-Exempt

Appointment Term

9 months

Shift

1st Shift

Pay Rate/Salary

Negotiable.

Title of Position Supervisor

General Manager, Portage Lake Golf Course

Posting Type

Internal & External Posting

Special Instructions to Applicants (if applicable)

References should include the contact information for at least three (3) professional references.

Please upload copies of your professional golf certifications or endorsements from the Professional Golfing Association, U.S. Kids, or other sanctioning bodies.


Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Standard Time
Applications close:

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