Library Assistant 4

Apply now Job No: 22110
Department: Van Pelt and Opie Library
Work Type: Staff - Part Time, Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Part Time
Categories: Office/Clerical Support

Department: Library

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or mtujobs@mtu.edu.

Job Description Summary

This position supports the Circulation Desk with excellent customer service, patron support, collaboration, and creative problem-solving. This position primarily staffs our Circulation Desk and assists in performing daily/weekly Circulation tasks.

Essential Duties & Responsibilities (other duties may be assigned)

1. Staff the Circulation Desk, in rotation with other staff members
2. Effectively and reliably work, under limited supervision, to assist patrons with Circulation services
3. Respond accurately and confidently to a variety of questions about library services, policies and procedures: or, refer questions or needs to other library staff, IT staff, and others as appropriate
4. Assist patrons with a variety of technology and equipment, including basic troubleshooting and explanation of printers, scanners, and workstations
5. Maintain security of confidential patron information
6. Perform daily Circulation tasks such as mail sorting, cash counting, building walk-throughs, and stacks maintenance
7. Participate in the library's commitment to continuous service quality improvement; strongly encouraged to bring to the attention of Manager improvements in service or materials based on patron interactions
8. Participates in maintenance and upkeep of library social media accounts
9. Assist with plant patent processing
10. Integrate safety practices into daily activities
11. Other duties as assigned
12. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
13. Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures (minimum requirements)

• High school diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience (minimum requirements)

• One year of office/clerical experience
• One year of customer service experience
• One year experience using a computer workstation with basic software including word processing and spreadsheet applications
• Experience working in a busy, fast-paced environment

Desirable Education and/or Experience

● Two years of office/clerical experience
● Two years of customer service experience
● Two year’s experience using a computer workstation with basic software including word processing and spreadsheet applications
● Previous library work experience
● Experience and interest in managing organizational social media accounts

Required Knowledge, Skills, and/or Abilities (minimum requirements)

● Exemplary attendance and dependability are essential
● Excellent interpersonal and customer service skills with experience working with diverse populations
● Experience working effectively and with patience while encountering frequent interruptions
● Demonstrated knowledge of proper grammar, spelling and punctuation
● Ability to work and contribute both independently and as an integral part of a service team
● Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
● Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities

● Demonstrable willingness to master new software, systems, technology and skills to assist others in their use

Work Environment and/or Physical Demands

● While performing the duties of this position, this member of the team is required to use a computer workstation (and its software applications through a keyboard/mouse), telephone and a variety of equipment including scanners, photocopiers and others. They may elect to stand or sit (or a combination) but these activities constitute the majority of the work of this position during the workday.
● Frequent interruptions -- questions, phone calls and electronic communications -- are common and this team member must be able to return to assigned work when the interruptions conclude.
● The noise level of the individual workspace is moderate; the noise level at the Circulation Desk can be high.
● Ability to push book trucks (30 lbs.) or lift 25 lbs.
● Specific vision abilities required by this job include close, distance, color, and peripheral vision, and the ability to adjust focus.
● Ability to tolerate dust (PPE is also provided).

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

 


Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

Full-Time Equivalent (FTE) % (1=100%)

0.50

FLSA Status

Non-Exempt

Appointment Term

12 months

Shift

1st Shift

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount ($11.75/hr)

Title of Position Supervisor

Manager of Circulation Services

Posting Type

Internal and External

Dependent on Funding

No

Special Instructions to Applicants (if applicable)

  • UAW Posting 5/4/2022 - 5/10/2022
    External applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.

Additional Information

  • Hours are subject to change depending on the library hours for the semester and on service needs of the department, as well as during the summer and academic break weeks.

Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Daylight Time
Applications close:

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