Human Resources

Office Assistant

Apply now Job No: 23303
Department: College of Sciences & Arts
Work Type: Staff - Full Time, Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Office/Clerical Support

Department: College Of Science & Arts

Sub Department:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or

Job Description Summary

Provide administrative support for the College of Sciences and Arts. This position will work within the 9 departments in the College. Primary responsibilities will be excellent oral communication, independently responding to routine inquiries based on set policy and procedure.

Essential Duties & Responsibilities (other duties may be assigned)

1. Greet and assist customers in a friendly, courteous manner.
2. Receive and direct telephone calls
3. Receive and distribute mail and shipments.
4. Respond to routine inquiries and provide assistance based on established university policy and procedure.
5. Work with faculty, staff, and students, providing support to ensure smooth, timely business operations.
6. Compile statistical data and prepare reports utilizing word processing, spreadsheet, and database software.
7. Access and extract confidential information using BANNER, ImageNow, and Digital Measures.
8. Assist with photocopying needs, and maintain copiers and printers.
9. Monitor and maintain various Google calendars department email accounts if applicable.
10. Assist with special events, surveys, etc.
11. Supervision: Functional supervision may be exercised over work study assistant if applicable.
12. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
13. Apply safety-related knowledge, skills, and practices to everyday work.
14. Other duties as assigned.

Required Education, Certifications, Licensures (minimum requirements)

  • High school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience (minimum requirements)

• Four years of office assistant/clerical experience working in a collaborative professional environment.
• Four years of experience using personal computers and basic software (Microsoft Word, Excel).
• Experience using advanced features for word processing and spreadsheet/database software.

Desirable Education and/or Experience

• Demonstrated experience using Microsoft Office, BANNER, ImageNow, and Web Focus databases.
• Demonstrated experience with Google applications, including file management and scheduling functions.
• Experience working in higher education.

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Excellent customer service, interpersonal, and oral and written communication skills.
• Demonstrated ability to perform duties with accuracy and attention to detail.
• Demonstrated ability to organize and prioritize work assignments and meet deadlines in a fast-paced environment.
• Demonstrated ability to work effectively with frequent and multiple interruptions.
• Demonstrated ability to work independently and take initiative to solve problems.
• Demonstrated knowledge of proper grammar, spelling, and punctuation, and the ability to explain/convey information.
• Demonstrated ability to work as a team member and contribute to the overall function of the department.
• Demonstrated ability to work, communicate, and interact effectively with culturally and educationally diverse individuals.
• Demonstrated ability to use judgement when dealing with confidential information.
• Demonstrated ability to learn new computer skills.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
• Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities


  • Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. **

Language, Mathematics and/or Reasoning Skills


Work Environment and/or Physical Demands

  • WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Appointment Term

12 months


1st Shift

Pay Rate/Salary

Contractual. External applicants will receive the minimum amount ($15.45/hr.)

Title of Position Supervisor

Dir of Fin & College Admin

Posting Type

Internal & External

Dependent on Funding


Special Instructions to Applicants (if applicable)

  • UAW Posting 11/03/2023 - 11/10/2023
    External applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.

    Your references should include the contact information for at least three (3) professional references.

Additional Information

  • Additional Information:

    The College of Sciences and Arts consists of the following departments; Biological Sciences, Chemistry, Cognitive and Learning Sciences, Humanities, Kinesiology and Integrative Physiology, Mathematical Sciences, Physics, Social Sciences, Visual and Performing Arts, Air Force ROTC and the Army ROTC.

    Michigan Tech is an internationally renowned doctoral research university located in Houghton, MI in Michigan's scenic Upper Peninsula, on the south shore of Lake Superior. The area provides a unique setting where natural beauty, culture, education, and a diversity of residents from around the world come together to share a superb living and learning experience.

    Michigan Tech is an ADVANCE institution, one of a select group of universities in receipt of NSF funds in support of our commitment to increase diversity and the participation and advancement of women in STEM.

    Michigan Tech also has a Partner Engagement Program which assists departments with partner orientation to the university and community and identification of possible positions for partners.

    Michigan Technological University is an equal opportunity, affirmative action employer/educational institution. Applications from women and minorities are encouraged.

Required Education, Certifications, Licensures* (minimum requirements)

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