Human Resources

Office Assistant 5

Apply now Job No: 21178RP
Department: Human Resources
Work Type: Union
Location: Lakeshore Center (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Office/Clerical Support

Department: Human Resources - Payroll

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or

Job Description Summary

Provide excellent customer service to a wide variety of customers through research to identify and resolve issues surrounding employee payroll. Review and analyze data prior to entry into the human resource / payroll systems for accuracy. Obtain knowledge of the multi time entry processes and systems.

Essential Duties & Responsibilities (other duties may be assigned)

1. Greet and assist customers in a friendly, courteous manner.
2. Receive, screen, and route telephone calls.
3. Independently research and resolve problems associated with payroll and time entry issues.
4. Enter, maintain, and retrieve data from the payroll/personnel and time clock systems.
5. Enter invoices for garnishments.
6. Review overtime report to calculate and enter appropriate overtime on the employee time record.
7. Biweekly data entry for multiple processes including: time sheets, direct deposits, several deductions (taxes, meals, cell phone, parking, etc.).
8. Print time sheets and payroll checks, sort, and mail.
9. Review the daily activity of BANWEB user activity for accuracy into the payroll system.
10. Biweekly review for accuracy payroll labor expenditures and process payroll reallocations.
11. Obtain knowledge of the business operations for the Human Resources office to respond to inquiries and provide information for routine and non-routine requests for information established programs or services.
12. Maintain confidential information including social security identification.
13. Performa clerical functions such as typing, filing, maintaining records, and distributing data.
14. Maintain knowledge of current federal and state tax laws.
15. Know and use advanced features of departmental software; created database/spreadsheet files to organize and maintain data.
16. Receive, open, and route mail.
17. Daily review and respond to departmental payroll email address.
18. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
19. Integrate safety practices into daily activities.
20. Assist with special projects, often requiring data entry.
21. Other duties as assigned.

Required Education, Certifications, Licensures (minimum requirements)

• High school diploma or equivalent

Required Experience (minimum requirements)

• Three years office/clerical experience.
• Three years of experience using advanced features of word processing and spreadsheet/database software.
• Two years of computer data entry experience

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Superior interpersonal, customer service, and written/oral communication skills.
• Demonstrated ability to use judgement when dealing with confidential information.
• Demonstrated ability to handle multiple tasks with attention to detail and a high degree of accuracy.
• Demonstrated ability to independently organize and prioritize work assignments.
• Demonstrated ability to work effectively under conditions with frequent and multiple interruptions.
• Demonstrated ability to meet multiple deadlines.
• Demonstrated knowledge of proper grammar, spelling, and punctuation.
• Demonstrated excellent attendance record.
• Demonstrated ability to effectively solve problems in a deadline-oriented environment.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
• Demonstrated commitment to contribute to a safe work environment.

Language, Mathematics and/or Reasoning Skills

Ability to read and interpret documents such as safety rules, operating, and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to effectively present information in one on one situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems in standardized situations.

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; and reach with hands and arms. The employee is frequently required to talk or hear. The employee is regularly required to sit; and use hands to finger, handle or feel an object.
Specific vision abilities required by this job include close, color, peripheral vision; and the ability to adjust focus.
The employee is occasionally required to lift up to 25 pounds.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time.

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Appointment Term

12 months


1st Shift

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount ($12.50/hr).

Title of Position Supervisor

Manager of Payroll

Posting Type

Internal & External Posting

Special Instructions to Applicants (if applicable)

UAW Posting 9/17/2021 - 9/23/2021
External applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.

Please provide contact information for at least three (3) professional references.

Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Daylight Time
Applications close:

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