Human Resources

Manager, Study Away and Abroad Experiences

Apply now Job No: 23019
Work Type: Staff - Full Time
Location: Remote, Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Student Affairs

Department: Student Affairs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or

Job Description Summary

Under limited supervision and serving as the face of the office, the position is responsible for developing, implementing, managing, and evaluating the daily operations of what is currently a one-person operation (not including student staff).

Full consideration will be given to applications received on or before February 10, 2023.

Essential Duties & Responsibilities (other duties may be assigned)

1. Advise supervisor on strategies that increase access to and effectiveness of study away and abroad experiences for students and faculty.
2. Monitor office email (we use Google email) and phone line(s) and respond to inquiries within 48 business hours.
3. Collaborate with interested faculty, Student Affairs colleagues, student organizations, and other stakeholders to develop and implement outreach strategies that generate student interest in traveling away and abroad.
4. Ensure that students have access to materials and resources for safe travel.
5. Connect students with and help them navigate course registration, academic credit transfer requirements, and financial aid.
6. Use the designated platform to monitor and manage the student travel application processes (we use viaTRM).
7. Maintain regular communications with students traveling to ensure their safety, well-being, and success.
8. Ensure that faculty have access to materials, resources, and FAQs for developing faculty-led travel plans and proposals.
9. Work with the vice president’s office and other university offices to process related invoices, payments, and deposits.
10. Maintain communications with students, parents, VPSA-DOS, and appropriate campus partners during crisis situations (e.g., behavioral, mental health, criminal activity, local unrest, public health, etc.).
11. Manage the incoming student exchange processes.
12. Conduct presentations related to pre-departure, traveling away and abroad, and returning.
13. Review faculty proposals for completion and offer feedback as appropriate and review some contracts and advise the vice president for student affairs and dean of students regarding approvals.
14. Liaise with external associations and agencies to ensure safe travel.
15. Coordinate emergency insurance for students in off-campus programs.

Additional Duties and Responsibilities in Student Affairs:
1. Apply safety-related knowledge, skills, and practices to everyday work.
2. Actively engage in creating an inclusive, welcoming, and professional work environment for staff, students, and visitors.
3. Collaborate with appropriate stakeholders to ensure that services delivered to students are audience-specific, timely, culturally-relevant, needs-based, aligned with leadership’s priorities and student learning outcomes, and can be evaluated.
4. Leverage relevant social media platforms and other marketing and outreach strategies to promote and increase attendance at events and services.
5. Identify and propose appropriate professional development opportunities to enhance knowledge and skills.
6. Collaborate with supervisor and division leadership to enhance the visibility of Student Affairs achievements by, for example, exploring and submitting proposals to conferences to showcase effective programs that may be replicated within the profession.
7. Develop, propose, and manage approved programming and/or service delivery budgets based on data and event requirements.
8. Recruit, hire, supervise, and evaluate approved and assigned student employees.
9. Participate and actively engage in University continuous improvement initiatives and strategies and apply knowledge to everyday work.
10. Assist with collecting program data and other evidence to better understand student needs, student learning, and programmatic formative and summative outcomes.
11. Ensure that record-keeping systems are updated, accurate, and audit-ready.
12. Submit monthly, annual, and ad hoc productivity reports.
13. Perform other mission-critical and position-specific duties as requested based on operational needs (e.g., all-hands-on-deck events such as orientation, welcome week, homecoming, commencement, and other university traditions).

Required Education, Certifications, Licensures (minimum requirements)

● Bachelor’s degree or the equivalent combination of military, education, training, and experience from which comparable skills can be acquired.

Required Experience (minimum requirements)

● Four years’ experience performing the duties directly related to the position. The chosen individual must be able to “hit the ground running” with limited supervision and training.
● Experience using Microsoft Office and/or Google platform

Desirable Education and/or Experience

● Master’s Degree
● Experience living, working, and/or studying away domestically or abroad, including semester-at-sea programs
● Experience working in a college or university setting
● Developing, screening, and/or negotiating contracts

Required Knowledge, Skills, and/or Abilities (minimum requirements)

To maximize our effectiveness and success as a Division and to serve as campus leaders in developing staff talent, Student Affairs at Michigan Tech adopts the following core required knowledge, skills, and/or abilities for all positions:


1. Effective written and oral communication skills as demonstrated through application materials, interview, and/or reference checks.
2. Self-management skills: ability to manage time effectively, learn and contribute to overall departmental tasks and goals.
3. Project coordination skills: ability to lead or contribute to planning or organizing projects, programs, services, etc.
4. Conflict resolution skills: ability to use interpersonal skills to develop and maintain positive professional relationships and resolve conflict in a team environment and with individuals from various diverse backgrounds and experiences.
5. Analytical skills: ability to analyze information and offer sound recommendations.
6. Computational skills: ability to perform basic mathematical computations to assist with financial operations and/or data collection, analysis, and reporting.
7. Computer skills: proficiency with word processing and spreadsheet software, preferably Microsoft Office or Google Suite.


1. Ability to adhere to work attendance requirements.
2. Ability to model self-care and well-being for colleagues and, most importantly, students.
3. Ability to manage emotions, function effectively, and make sound decisions in stressful and crisis situations.
4. Ability to handle multiple projects, services, activities, etc. in a timely and professional manner in a fast-paced and results-oriented environment.
5. Ability to promote and achieve diversity, equity, and inclusion of multi-racial/ethnic, low-income, LGBTQ+, veteran, non-traditional, online, disability, first-generation, and others.
6. Ability to be flexible, diplomatic, patient, service-driven, and a self-starter.
7. Ability to work independently under limited supervision and in teams.
8. Ability to make reasoned administrative and procedural decisions and judgments on sensitive and confidential issues.
9. Ability to work evening and weekend hours based on operational need.

Desirable Knowledge, Skills, and/or Abilities

To maximize our effectiveness and success as a Division and to serve as campus leaders in developing staff talent, Student Affairs at Michigan Tech adopts the following core desired knowledge, skills, and/or abilities for all positions:

1. Preparatory knowledge: coursework, military, or work-based knowledge of student development theories, learning theories, and other theories related to profession.
2. Student knowledge: knowledge of generational college students and the ability to design generation- and audience-specific programs/events/services.
3. Accountability: experience with applying formative, summative, qualitative, and/or quantitative methodologies to assessing student learning outcomes and/or evaluating programs and services.
4. Multimedia experience: ability to collaborate on or design brochures, event flyers, and/or newsletters and develop and manage social media accounts.
5. Reporting experience: experience with program databases or software programs used to track, monitor, and report services to students.
6. Ability to plan and execute programs and services based on social justice, cultural responsiveness, anti-racism, and civility.

Work Environment and/or Physical Demands

● Moving small- to medium-sized boxes of materials in and out office during special events
● Driving personal or university vehicles or golf-cart during special events to transport materials and supplies to events
● The noise level in the work environment is usually low to moderate
● Fast-paced
● Results-oriented
● Accountability-driven
● Agile culture

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.


Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Pay Rate/Salary

Negotiable. No less than $55,500

Title of Position Supervisor

Vice President for Student Affairs and Dean of Students

Posting Type

Internal & External Posting

Special Instructions to Applicants (if applicable)

Special Instructions:
Please upload: (1) a cover letter that addresses required and desired qualifications, knowledge, skills, and abilities; (2) a résumé with starting and ending month and year for each job; and (3) contact information for three references (preferably, one should be supervisory). Position will remain open until filled. Screening and interviews may begin immediately. Full consideration will be given to applications received on or before February 10, 2023.

The screening process may also include a self-assessment of required and desired skills, abilities, and experiences.

Experimental Work Modality
We are intentionally re-imagining our work options in response to workforce, market, and well-being realities. The ideal hire will be in-person and on-site. However, the hiring official is open to exploring either a hybrid model (3 days on-site, 2 days off-site) or a remote option with required on-site responsibilities throughout the year. Performance expectations and outcomes are non-negotiable. Work modality may be reviewed and adjusted based on performance, budget, and/or operational needs.

Additional Information

Michigan Tech is an internationally renowned doctoral research flagship university located in Houghton, MI. Houghton is located in Michigan's scenic Upper Peninsula on the south shore of Lake Superior. The area provides a unique setting where natural beauty, culture, education, and a diversity of residents from around the world come together to share a superb living and learning experience.

We embrace our winters and cherish our summers with an unapologetic spirit of resilience and adventure. We attract students and employees who love “the great outdoors” and are comfortable with not having amenities usually associated with large communities. Interested individuals are strongly encouraged to research the geographical area carefully before applying.

The Character of the Division

The Division of Student Affairs at Michigan Tech is devoted to student success from enrollment to commencement. We are dynamic, agile, and culturally-responsive. We guide, support, and, on occasion, challenge students as they develop, refine, and pursue their academic, career, and personal endeavors. All staff are responsible for creating a safe, welcoming, diverse, inclusive, respectful, and caring environment for students, colleagues, and visitors. We seek skilled and diverse colleagues who are student-focused, nimble, self-motivated, and will embrace and respect who we are and what we do. We also seek colleagues committed to moving the Division forward towards prominence and influence on campus, nationally, and within the Student Affairs profession. Titles and responsibilities are subject to change in accordance with university policies and procedures to meet the needs of our students, the university and division, the state of Michigan, employers, and the profession.

Before applying, we encourage interested individuals to spend time learning more about who we are, our values, and what we do:

Examples of Critical Measures of Success:
1. Number of programs, services, and events offered to students.
2. Students’ participation rate in programs, services, and events.
3. Students’ satisfaction with programs, services, and events.
4. Retention rate for students receiving services.
5. Graduation rate for students receiving services.
6. Attainment of Student Learning Outcomes.

Required Education, Certifications, Licensures* (minimum requirements)

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