Human Resources

Business Systems Analyst - Information Technology

Apply now Job No: 24008RP, 24009RP
Department: Information Technology
Work Type: Staff - Full Time
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Information Technology

 

Job Description Summary

As a member of the Information Systems and Services Team within Information Technology, the Business Systems Analyst is responsible for information, data, data visualization and data governance.

Primary responsibilities include supporting business processes, documenting procedures, loading data, sending bulk email communications, writing reports and processing access requests. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication.

Essential Duties & Responsibilities (other duties may be assigned)

● Analyze business processes, define and document business process requirements and assist with implementation of business process initiatives
● Review/understand university processes/procedures and make recommendations for improvements

● Review questions/issues with supported software and determine if the software is working as intended and follow-up with the vendor and campus partners as needed
● Create and execute queries/reports using the campus software reporting tools. Including but not limited to WebFOCUS and SQL Developer
● Prepare and execute test plans to ensure desired results are achieved
● Develop and maintain training and documentation for supported software and associated business processes as needed
● Maintain university data dictionary
● Process access requests for Banner and related systems
● Process data loads
● Generate bulk email communications
● Prioritize work inline with institutional expectations
● Work independently and as part of a team
● Other duties as assigned
● Apply safety-related knowledge, skills, and practices to everyday work
● Commit to learning about continuous improvement strategies and applying them to everyday work and actively engage in University continuous improvement initiatives

Required Education, Certifications, Licensures (minimum requirements)

● Bachelor’s degree in business administration, computer science, management information systems or technically related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

Required Experience (minimum requirements)

● One year of experience using a query based reporting tool (e.g. WebFOCUS or Tableau)
● One year of experience writing SQL queries
● Demonstrated understanding of relational databases and standard query languages
● Understanding of enterprise level computer systems (e.g. Banner, PeopleSoft, SalesForce)

Desirable Education and/or Experience

● One year of experience with emphasis on business systems or process analysis
● Experience using Banner software
● Experience in a higher education environment
● Experience using WebFOCUS
● Experience with data governance

Required Knowledge, Skills, and/or Abilities (minimum requirements)

● Demonstrated ability to analyze data, processes, and complex situations to determine a best course of action
● Demonstrated problem solving and analytical skills
● Excellent organizational skills and ability to balance multiple priorities and objectives
● Excellent interpersonal, customer service and oral/written communication skills and the ability to document business needs in both technical and non-technical terminology at a variety of skill levels
● Demonstrated ability to work with accuracy, precision, and attention to detail
● Demonstrated ability to use judgment when dealing with confidential information
● Demonstrated ability to deliver results effectively either working independently or on a team
● Demonstrated ability to learn new software
● Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff
● Integrate safety practices into daily activities
● Ability to learn all federal, state, and institutional requirements and laws impacting the delivery of services and systems

 

Required Training and Other Conditions of Employment

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

FLSA Status

Exempt

Benefits
  • Health Insurance - multiple options available
  • Wellness benefits – voluntary program to earn money toward your HSA or Tech gift card
  • Access to FSA Flexible Spending Accounts and Dependent Care FSA
  • 24 days of annual paid vacation accrual
  • 13 days of annual sick leave with up to 60 days carryover
  • Parental Leave paid time off
  • 9 Holidays observed by MTU
  • 2 personal days paid
  • Discounted access to university facilities and programs
  • Employee Assistance Program with 8 covered counseling sessions
  • Short-term disability with 70% pay replacement
  • Long-term disability with 60% pay replacement
  • Basic Life Insurance
  • Vehicle, product, and services discounts
  • Estate planning services
  • Little Huskies Child Development Center
  • Employee Education Assistance Program – 100% tuition expense covered for eligible employees
  • Tuition Reduction Incentive Program – spouses and dependents receive 50%-75% tuition discount
  • Defined Contribution Plan 403(b) Michigan Tech matches up to 8.5% employee contributions.
  • Relocation assistance is offered for this position.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or accommodations during Michigan Tech’s hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.


Required Education, Certifications, Licensures* (minimum requirements)

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