Human Resources

Summary

The Information Technology department of Michigan Technological University seeks a System Administrator II in our Core Services group works in a team of professional IT staff that is responsible for the effective provisioning, installation/configuration, operation and maintenance, security, and performance of a large number of Linux servers and systems related to campus authentication, email, Google Workspace, directory services, DNS, DHCP, application load balancing and web sites/applications.

Responsibilities and Essential Duties

● System Administration of core services to campus such as Google Workspace, authentication(CAS/SSO/LDAP), web hosting(cPanel/Apache), load balancing and the campus VPN services.
● Provide advanced technical skills to install, configure, secure and maintain a wide variety of Linux servers, applications and services.
● Plan ahead for necessary hardware or software improvements to support system growth.
● Work closely with others in IT to ensure effective data security, business continuity, and performance.
● Monitor event logs for changes or errors and take appropriate actions to resolve issues.
● Prepare oral and written status reports on assigned projects.
● Identify tasks which require automation and implement the required automation.
● Maintain up-to-date knowledge of advances in information technology systems.
● Organize and participate in providing on-call and emergency support for critical campus systems under your group's control.
● Collaborate with other Linux/Unix system administrators allowing for a consistent and cohesive environment.
● Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
● Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures

Bachelor’s degree in system administration or comparable technology related degree program; or an equivalent combination of education and experience from which required knowledge and abilities can be acquired.

Required Experience

At least 2 years experience in Linux and Unix OS administration, maintenance and support including installing, maintaining, troubleshooting, and using Linux/Unix standard systems and software applications.

Desirable Education and/or Experience

• Working knowledge of Oracle, MySQL, or MS SQL Database Systems.
  Familiarity with cloud services: Google Apps, AWS, Office365, Cloudflare.
  
• Knowledge of common network concepts, protocols and tools.
  
• Experience working with configuration management systems such as Puppet, Chef, Ansible, etc.
  
• Experience with source code control and versioning systems such as Subversion, or git.
  
• Experience and ability to work within formal change management systems.
  

Required Knowledge, Skills, and/or Abilities

• Proficiency installing, configuring and managing Apache and/or Nginx in a production Linux/Unix environment.
  
• Proficiency installing, configuring and managing Postfix, Sendmail, DNS, DHCP, and/or other similar common Linux server applications.
  
• Proficiency with Bash, Python, Perl, or similar scripting language. 
• Demonstrated success in working with persons  with a wide variety of personal characteristics and viewpoints.
• Demonstrated understanding of network design and concepts including firewalls, VLANS, subnetting, and routing.
  
• Excellent communication and interpersonal skills, including the ability to build solid working relationships with people of diverse personalities and professional backgrounds, with a strong focus on customer service.
  
• Ability to carry cell phone, work outside regular business hours and be available on-site during an emergency.
  
• Demonstrated commitment to contribute to a safe work environment.
  

Desirable Knowledge, Skills, and/or Abilities

• Knowledge of authentication, authorization and identity tools such as LDAP, Active Directory, CAS, and/or SAML.
  
• Knowledge of application traffic management/load balancing.
  
• Experience using customer issue tracking software.
  
• The desire and ability to keep abreast of new technologies including desktop, laptop, and server hardware; Linux and Unix operating system and application software; and high performance computing related technologies.
  
• Highly organized and able to adapt quickly to changing priorities.
• Skill and ability to handle stressful situations and multiple deadlines in a calm, professional manner.
  

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
● Employee Safety Overview
● Anti-Harassment, Discrimination, Retaliation Training
● Annual Data Security Training
● Annual Title IX Training

Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

1.00

FLSA Status

Exempt

Pay Rate/Salary

The anticipated salary for this position is between $60,000 - $90,000; however, the final salary will depend on experience and qualifications.

Title of Position Supervisor

Director, IT Operations

Posting Type

Dependent on Funding

Additional Information

This position requires that the employee be a US Citizen (no dual citizenship) due to the nature of its work and the data and systems you would have access to.

This position has a start date of no earlier than July 1, 2025.