Human Resources

Job Description Summary

As a member of the Information Systems and Services Team within Information Technology, the Business Systems Analyst is responsible for information, data, data visualization and data governance. Primary responsibilities include supporting business processes, documenting procedures, loading data, sending bulk email communications, writing reports and processing access requests. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication.

As a member of the Information Systems and Services Team within Information Technology, you will be joining an organization of over 70 IT professionals. Our team partners with the University's administrative units to provide data analysis, ad hoc reporting, and data visualization while facilitating and implementing new business processes. We believe in working in a cross-collaborative team to create a culture that empowers employees, encourages innovation, and allows you to work on projects that matter. If you enjoy all of the unique elements of working with data then this position is for you, as we are in the beginning phases of building a data governance foundation across the University.

Essential Duties & Responsibilities (other duties may be assigned)

● Review questions/issues with supported software and determine if the software is working as intended. Follow-up with the vendor and campus partners as needed
● Create and execute queries/reports using the campus software reporting tools. Including but not limited to WebFOCUS and SQL Developer
● Prepare and execute test plans to ensure desired results are achieved
● Develop and maintain training and documentation for supported software and associated business processes as needed
● Analyze business processes, define and document business process requirements and assist with implementation of business process initiatives
● Review/understand university processes/procedures and make recommendations for improvements
● Maintain university data dictionary
● Process access requests for Banner and related systems
● Process data loads
● Generate bulk email communications
● Prioritize work inline with institutional expectations
● Work independently and as part of a team
● Other duties as assigned
● Apply safety-related knowledge, skills, and practices to everyday work
● Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives

Required Education, Certifications, Licensures (minimum requirements)

● Bachelor’s degree in business administration, computer science, management information systems or technically related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

Required Experience (minimum requirements)

● One year of experience using a query based reporting tool (e.g. Webfocus or Tableau)
● One year of experience writing SQL queries
● Demonstrated understanding of relational databases and standard query languages
● Understanding of enterprise level computer systems (e.g. Banner, PeopleSoft, SalesForce)

Desirable Education and/or Experience

● One year of experience with emphasis on business systems or process analysis
● Experience using Banner software
● Experience in a higher education environment
● Experience using WebFOCUS
● Experience with data governance

Required Knowledge, Skills, and/or Abilities (minimum requirements)

● Demonstrated ability to analyze data, processes, and complex situations to determine a best course of action
● Demonstrated problem solving and analytical skills
● Excellent organizational skills and ability to balance multiple priorities and objectives
● Excellent interpersonal, customer service and oral/written communication skills and the ability to document business needs in both technical and non-technical terminology at a variety of skill levels
● Demonstrated ability to work with accuracy, precision, and attention to detail
● Demonstrated ability to use judgment when dealing with confidential information
● Demonstrated ability to deliver results effectively either working independently or on a team
● Demonstrated ability to learn new software
● Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff
● Integrate safety practices into daily activities
● Ability to learn all federal, state, and institutional requirements and laws impacting the delivery of services and systems

Desirable Knowledge, Skills, and/or Abilities

● Experience working on projects in a project management environment

Work Environment and/or Physical Demands

Work Environment and/or Physical Demands:*

The work environment is that of a typical office setting.
The noise level in the work environment is usually low to moderate.
Ability to lift up to 40 pounds.

Personal Protective Equipment (PPE):*
None required.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

1.0

FLSA Status

Exempt

Appointment Term

12 months

Shift

Pay Rate/Salary

Negotiable, No less than $50,000

Title of Position Supervisor

Director of Information Systems and Services

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

Additional Information