Human Resources

Food Service Helper

Apply now Job No: 22301, 22302, 22303, 22304, 22305, 22306, 22307, 22308
Department: Residential Dining
Work Type: Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Part Time
Categories: Food Service

Department: Dining Services

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or

Job Description Summary

Perform in areas of food service to include food preparation and production, including customer service, equipment operation, and cashier duties.

Essential Duties & Responsibilities (other duties may be assigned)

1. Direct the activities of student food service workers in assigned area.
2. Assist in the training and instructions of regular student employees in assigned area.
3. Maintain records and prepare required reports in assigned area.
4. Order food, schedule students, maintain inventory, operate electronic cash register and card readers.
5. Take money to accounting.
6. Responsible for cleaning, sanitation, and safety in assigned area.
7. Operate all equipment used in preparation and production of menu items employing safety procedures.
8. Understand and interpret recipes.
9. Perform catering duties including set-up, serving, delivering, cleaning, table service, and all aspects of clean-up.
10. Interact with customers in a friendly and courteous manner.
11. Maintain knowledge of portion size, food items, and ingredients of foods being served.
12. Adhere to current uniform policy as posted.
13. Participate in any training necessary to accommodate changes in operation which directly affect regular assigned duties.
14. Responsible for garbage removal and cardboard recycling in assigned areas.
15. Conduct daily, weekly, or monthly physical inventories in designated areas as assigned by supervisor.
16. Apply safety-related knowledge, skills, and practices to everyday work.
17. Follow all written and oral safety instructions.
18. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.

Required Education, Certifications, Licensures (minimum requirements)

• High School diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience (minimum requirements)

• Experience working with customers in a current or past job
• Demonstrated excellent customer service skills

Desirable Education and/or Experience

• Experience working in a food service desirable but not necessary, we are willing to train successful candidates
• Certified in ServSafe or other comparable food safety certification

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Demonstrated ability to learn and follow instructions.
• Possess a valid driver’s license and meet Michigan Tech University’s vehicle use requirements.
• Demonstrated ability to work harmoniously with people in varying situations and in all areas assigned.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty and staff.
• Demonstrated ability to work evenings and weekends, and at times be called in to work with very short notice.
• Demonstrated commitment to contribute to a safe work environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Ability to effectively present information in one-on-one situations to customers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out basic written or oral instructions. Ability to deal with problems in standardized situations.
• Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities

• Demonstrated experience using personal computers and basic software packages

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk; talk and hear; use hands to finger, handle, or feel objects, tools, or controls; and taste or smell. The employee frequently is required to reach with hands and arms; and stoop, kneel, or crouch. The employee is occasionally required to sit, and climb or balance.

While performing the duties of this job, the employee works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; work in high, precarious places, is exposed to fumes or airborne particles, and extreme heat and cold.

The noise level in the work environment is moderate to very loud.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Appointment Term

12 months


Shift Varies

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount ($15.00/hr).

Title of Position Supervisor

Associate Director

Posting Type

Internal & External Posting

Special Instructions to Applicants (if applicable)

AFSCME Posting 10/20/2022 - 10/26/2022
External applicants are encouraged to apply, however internal AFSCME applicants are given first consideration if they apply during the internal AFSCME posting dates.

Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Daylight Time
Applications close:

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