Human Resources

Office Assistant 5

Apply now Job No: 21135
Department: Business Support Center
Work Type: Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Office/Clerical Support

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.  

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or

Job Description Summary

The Office Assistant will provide accurate financial processing support to auxiliary units within Michigan Tech. This position will work to ensure that services are consistent with the mission and goals of the department and the university. This position will provide service excellence to multiple departments on campus.

Essential Duties & Responsibilities (other duties may be assigned)

• Coordinate, organize, assemble, and verify the daily distribution of starting cash bags to meet the business demands of multiple units and departments.
• Process reallocations of department charges, gift cards and meal passes.
• Verify and balance the vault daily. Responsible for vault security.
• Independently analyze deposit and sales documentation to ensure the accuracy of revenue deposits.
• Interpret sales reports and record financial information into Excel and verify that spreadsheets balance to the transaction detail of the receipts to generate a remittance report for Banner entry.
• Input revenue deposits into Banner under the correct indexes and account codes for multiple units and departments.
• Verify and reconcile each cashier’s count of sales including cash, multiple electronic funds, and multiple tenders.
• Investigate and resolve discrepancies in reconciliation of payment tenders.
• Independently resolve problems with little or no supervision, and collaborate with unit leaders to resolve discrepancies if necessary.
• Access confidential credit card information utilizing TransLink to help resolve discrepancies.
• Utilize various software programs such as TransLink, Touchnet, ForeUp, Banner, and Microsoft Excel.
• Collaborate with Accounting Services on reconciling monthly University credit card batches and remittance reports.
• Replenish and balance change machine.
• Develop training aides for departments.
• Coordinate and implement cashier training.
• Track errors metrics and provide feedback to departments.
• Prepare and submit daily deposits to bank daily.
• Reconciliate petty cash monthly.
• Process check requests.
• Monitor and balance sales tax, dining dollars and express cash usage.
• Process express cash deposits and withdrawal replenishments.
• Assist in the archival of financial and cashiering documents.
• Maintain office equipment and supplies.
• Apply safety-related knowledge, skills, and practices to everyday work.
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
• Other duties as assigned.

Required Education, Certifications, Licensures (minimum requirements)

• High school diploma, or an equivalent combination of education and experience for which comparable knowledge and abilities can be required.

Required Experience (minimum requirements)

• Three years office/clerical experience.
• Three years’ experience using personal computers and basic software packages including database/spreadsheet applications and word processing.
• Three years’ experience providing excellent service in a customer service role.
• Two years’ experience in cash handling, processing and recording financial transactions.

Desirable Education and/or Experience

• Experience working in a financial institution and/or accounting department.

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Excellent interpersonal, customer service and written/oral communication skills
• Demonstrated ability to work independently.
• Demonstrated ability to investigate and solve complex problems
• Demonstrated ability to independently organize and prioritize work assignments in a complex work environment.
• Demonstrated ability to use judgement and discretion when dealing with confidential client information.
• Demonstrated ability to work with accuracy and attention to detail.
• Demonstrated ability to accurately count money
• Demonstrated ability to accurately enter financial information in to spreadsheets and Banner
• Demonstrated ability to verify and reconcile cashier worksheets with multiple tenders
• Demonstrated ability to work effectively with frequent and multiple interruptions
• Demonstrated knowledge of proper grammar, spelling and punctuation.
• Demonstrated ability to be flexible and detailed–oriented in a changing environment.
• Demonstrate ability to communicate with people from variety of cultures in a pleasant, patient, and supportive way.
• Demonstrated ability to communicate effectively across cultural boundaries and the ability to work harmoniously with diverse groups of students, faculty and staff.
• Ability to read and interpret financial information and documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to write route reports and correspondences and the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the university.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals.
• Ability to understand and carry out instructions furnished in written, oral or diagram form.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Desirable Knowledge, Skills, and/or Abilities

• Experience using Banner.

Work Environment and/or Physical Demands

The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

  • Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Appointment Term

12 months


1st Shift

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount.

Title of Position Supervisor

Manager, Business Support Center

Posting Type

Internal & External Posting

Special Instructions to Applicants (if applicable)

UAW Posting 6/9/2021 - 6/15/2021
External applications will only be reviewed after internal applications are considered first.

Additional Information

Please upload contact information for at least three (3) professional references.

Note: This position is 40 hours per week during the academic year and 20 hours per week during the summer.

Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Daylight Time
Applications close:

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