Human Resources

Office Assistant 4

Apply now Job No: 20018
Department: Chemical Engineering
Work Type: Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Office/Clerical Support

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Appointment Term

12 months


1st Shift

Pay Rate/Salary

External Candidates Will Receive the Minimum $11.75

Title of Position Supervisor

Department Coordinator

Posting Type

Internal & External

Special Instructions to Applicants (if applicable)

  • UAW Posting 2/4/2020 - 2/10/2020

    External applications will be reviewed after all UAW internal applications are first considered.

Job Description Summary

Provide professional and administrative support to the Department of Chemical Engineering faculty, staff, and students. This position is the first point of contact for all students, faculty, staff, internal/external visitors, and alumni. Excellent interpersonal and communication skills are essential in providing excellent customer service.

Essential Duties & Responsibilities (other duties may be assigned)

1. Greet and assist customers in a friendly and courteous manner, receive and direct telephone calls and respond to inquiries for information.
2. Answer routine correspondence and draft responses to non-routine correspondence.
3. Coordinate the distribution and collection of academic materials such as book orders, class rosters, evaluations, and syllabi.
4. Prepare and maintain department files.
5. Arrange for rooms, equipment, and misc. services; schedule appointments; process key requests and building access.
6. Assist with special projects, functions, and events.
7. Operate basic office equipment including personal computers, printers, copy machine, and fax machine.
8. Coordinate prospective student tours scheduled through Admissions.
9. Order and maintain inventory of office supplies.
10. Process undergraduate student payroll, employment forms, and Electronic Personnel Action Forms (EPAF's).
11. Access confidential student information utilizing Banner and Discoverer reports and provide data as requested.
12. Maintain departmental bulletin boards and display cases.
13. Provide clerical support and assistance to faculty, staff, and students on policies and procedures.
14. Receive, open, and route mail.
15. Maintain and monitor departmental social media accounts and website.
16. Complete UAW certification classes if available.
* Other duties as assigned.
* Apply safety-related knowledge, skills, and practices to everyday work.
* Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.

Required Education, Certifications, Licensures (minimum requirements)

High school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience (minimum requirements)

• Two years experience in an administrative clerical support position.
• Two years experience using personal computers and basic software packages.

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Excellent interpersonal, customer service and oral/written communications skills.
• Demonstrated ability to work with accuracy and attention to detail.
• Demonstrated ability to organize and prioritize work assignments independently and take initiative to solve problems.
• Demonstrated ability to work effectively under conditions with frequent interruptions and meet established deadlines.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.

Work Environment and/or Physical Demands

• The work environment is that of a typical office and/or classroom setting.
• The noise level is the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 3 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Additional Information


Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Standard Time
Applications close:

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