Human Resources

Wellness & Benefits Coordinator

Apply now Job No: 19541
Department: Human Resources
Work Type: Staff Full-time
Location: Lakeshore Center (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Human Resources

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Summary

Assume responsibility for the employee wellness programs and all related wellness activities. Coordinate processes and procedures for student health insurance; coordinate, processes and procedures for employee education program and dependent education program; support Senior Benefits Coordinator with creating, maintaining, processing, updating, and monitoring the employees’ benefit eligibility records in the BANNER system and for the insurance administrators.

Essential Duties & Responsibilities (other duties may be assigned)

1. Coordinate and promote health and wellness initiatives and programs for employees
2. Coordinate wellness presentations, lunch and learns, and other community outreach functions
3. Coordinate Husky Health options, including, but not limited to, Naturally Slim, BCBS challenges, Diabetes Prevention programs, Weight Watchers, Maintain Don’t Gain, Lunch and Learns and personal training with Kinesiology and Integrative Physiology (KIP) program.
4. Maintain active promotion and updates of wellness program to campus community through varied media, such as but not limited to, weekly Wellness Newsletter, Tech Today articles, presentations, and forums.
5. Respond to inquiries from students regarding all student insurance related questions.
6. Coordinate processes and procedures for student health insurance.
7. Serve as liaison between students, student insurance administrators, and health care providers.
8. Coordinate input of student data and enrollment for student health insurance.
9. Reconcile and monitor the student health insurance accounts and track expenses.
10. Coordinate communications to students regarding health insurance and health care issues.
11. Support Senior Benefits Coordinator as liaison for employees, medical plan administrators, and health care providers.
12. Coordinate and process employee education program (EEP) process and Tuition Reduction Incentive Program (TRIP) benefit for employees and dependents
13. Help coordinate and process open enrollment for employees.
14. Conduct benefit and wellness orientations for new employees
15. Coordinate and attend benefit events and student orientations and make presentations when necessary.
16. Responsible for updating policies, forms and website for student health insurance
17. Act as liaison with IT staff to establish, maintain and update student insurance procedures.
18. Serve on committees, as needed.
19. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.

Required Education, Certifications, Licensures (minimum requirements)

• High school diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience (minimum requirements)

• Successful, progressively responsible office experience
• Demonstrated experience with wellness programs
• Demonstrated experience with employee benefits
• Demonstrated customer service experience
• Demonstrated experience using personal computers and basic software packages

Desirable Education and/or Experience

• Bachelor’s degree

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Demonstrated ability to use judgment when dealing with highly confidential information.
• Excellent interpersonal and customer service skills.
• Excellent oral/written communication skills.
• Demonstrated ability to independently organize and prioritize work assignments in a complex work environment.
• Demonstrated ability to interact well with individuals external to the department.
• Demonstrated ability to work independently and take the initiative to solve problems.
• Demonstrated ability to work accurately with attention to detail.
• Demonstrated ability to work effectively with frequent and multiple interruptions.
• Demonstrated ability and flexibility to meet deadlines.
• Demonstrated knowledge of proper grammar, spelling and punctuation.
• Demonstrated ability to understand the concerns, be responsive to the needs, and sensitive to the problems of the employees and students of the University.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty and staff.

Desirable Knowledge, Skills, and/or Abilities

• Experience working with BANNER.

Work Environment and/or Physical Demands

The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 3 required trainings; additional training may be required by the department.

Required University Training:

  • Employee Safety Overview

  • Anti-Harassment, Discrimination, Retaliation Training

  • Annual Data Security Training 

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Full-Time Equivalent (FTE) % (1=100%)


FLSA Status


Appointment Term

12 months


1st Shift


Negotiable based on experience.

Title of Position Supervisor

Manager of Benefit and Wellness Services

Posting Type

Internal & External

Special Instructions to Applicants (if applicable)

Full consideration will be given to internal applications received on or before January 29, 2020.

External candidates will be reviewed after internals if no internal applicant is selected for the position.

Required Education, Certifications, Licensures* (minimum requirements)

Advertised: Eastern Standard Time
Applications close:

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